Payment of our Fees
Due to the number of services we offer it is difficult to have one particular fees policy. We will always send you our terms and conditions when you register with us but we know how boring they can be. So at the bottom of this page we have summed up our polices regarding fees for our individual services.
For all counselling, therapy, mediation and coaching services we kindly ask that the bill payer confirms their preferred payment method prior to appointments being confirmed.
Automated Payment System
Our automated payment mandate system is favoured by clients for its simplicity and ease. Using the direct debit system it allows us to take payment on the day of your appointments.
You may still cancel or amend your appointment without charge by providing us with at 24 hours notice .
It helps us manage your payments more effectively and as a thank you, we will reduce your service fees by £4.50 per session. That's a saving of £45 over 10 sessions.
To set up a payment mandate with us simply ask a member of the Case Management Team who will send you a link by email. It takes less than 5 minutes to set up! For more information please see our page on paying for your fees using direct debit.
For clients who prefer not to use our automated payment system we offer a pre-pay service where clients provide us with a credit or debit card which we will charge 24 to 48 hours prior to their appointment.
You may still cancel or amend your appointment without charge by providing us with at 24 hours notice.
Note we are unable to offer the £4.50 reduction on this payment method.
To confirm your preferred payment method click below
Individual Service Fees Explained
If you have been offered a consultation with one of our psychologists we politely ask that our invoice is settled 48 hours prior to your appointment. If we have not received payment by this time, your appointment may be cancelled.
You may cancel or amend your appointment wihtout charge by providing us with at least 24 hours notice (during practice opening hours).
Autism Diagnostic Assessments
In the absence of an agreed payment plan, fees for the assessment are due in advance to confirm your appointments.
Cancellations or amendments to any assessment appointment within 48 hours are charged at £145.
Counselling and Therapy Services
To enable us to book your appointments we require the bill payer to confirm their preferred payment method with us. This can be done on our website on client forms page at https://www.thepracticemk.co.uk/client-forms/
Once your appointment has been confirmed we will send you an invoice for the fees by email which we politely ask is settled at least 7 days prior to your appointment. If we have not received payment by this time, your appointment may be cancelled.
To cancel or amend your appointment we require at least 48 hours notice otherwise a fee of £145 will be due.